Privacy Policy

Last Updated: February 2026

At GrafixaPRO, operated by Mikhail Andreevich Lebedev as a Sole Trader (registered in the Russian Federation), we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines our ongoing obligations to you in how we manage your Personal Information.

1. Information We Collect and Store
We directly collect and process personal information necessary to provide our design and branding services. This includes:

• Contact Details: Name, email address, phone number, and business information.
• Project Data: Brand strategies, design briefs, and assets shared during the project.

We are the primary controller of this data. All information is stored on secure, encrypted servers to protect it from misuse, loss, or unauthorized access.

2. Payment Processing
For your security, we do not collect or store your financial information (such as credit card or bank account details). All payments are processed through a third-party payment intermediary. By making a payment, you agree to the privacy practices of that specific provider.

3. International Data Transfer
As a studio based in the Russian Federation, your personal information will be transferred and stored outside of Australia. By using our services, you consent to this international transfer. We take all reasonable steps to ensure your data is treated securely and in alignment with the Australian Privacy Principles.

4. Data Retention
We retain project records and communication history for a minimum of 7 years to comply with international business record-keeping and tax requirements.

5. Access and Correction
You have the right to access the personal information we hold about you and request corrections. If you wish to access your information, please contact us in writing at the email provided below.

6. Complaints
If you have a complaint regarding our privacy practices, please contact us directly. We aim to respond within 30 days. If we are unable to resolve the issue, you may contact the Office of the Australian Information Commissioner (OAIC).

7. Contact Information
For any privacy-related inquiries, please contact:
GrafixaPRO Design Studio Operator: Mikhail Andreevich Lebedev, Individual Entrepreneur (Russia) INN: 420591307535 OGRNIP: 322420500022596 Email: design@grafixa.pro